Shipping and Handling

The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across Lebanon. However, because the majority of our warehouses are far, our shipping and handling times can vary and we might therefore be unable to offer next day delivery.

Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination, which typically takes 1-10 days.

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time if an external carrier is dispatched. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases, as in the case of our internal carriers.